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Privacy policy

Warlock Technologies, LLC (“we,” “our,” or “us”) provides this privacy policy to describe how we collect, use, and share the information of individuals who use our plugin and website. We are committed to ensuring we are compliant with relevant privacy legislations, including United States federal and state legislations, and the European Union’s General Data Protection Regulation (“GDPR”). For the purpose of the GDPR, we are the data controllers for information we collect on our webpage. We are the data processors for information we collect via our plugin.

WHAT DOES THE PLUGIN DO?

Our plugin is a WordPress plugin that connects to existing contact forms on websites utilising Redtail CRM. It then captures the data from the contact form when a user fills it out and creates a contact record inside Redtail CRM using that data.

WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?

The information that we may collect about you broadly falls into two categories:

  • Information that you voluntarily provide

We may ask you to provide personal information when you visit our Website in order to provide our services to you. This includes your contact details such as your name and email address. We use that information to deliver your subscriptions and so you can register an account with us, giving you access to the subscriber-only plugin. We also use this information to personalize and improve your experience of our services, Website, and communications with you, and for advertising and marketing purposes, including sending you offers from selected partners.

  • Information that you consent to us collecting automatically

When you visit our Website and order forms, we may collect certain information automatically from your device. The data we collect may include information like your IP address, device type, unique device identification numbers, browser-type, and other technical information. We may also collect information about how your device has interacted with our Website or order form, including the pages accessed and links clicked. This data is collected using cookies and similar technology. We collect this information so we can better understand the visitors who come to our Website and look at our order forms and what content may be of interest to them. Using the information allows us to improve the quality and relevance of our Website and services.

WHO DO WE SHARE YOUR INFORMATION WITH?

We do not access information collected through the plugin, the data is sent directly to Redtail CRM. Only Redtail Users will have access to the personal information collected via our plugin.

DIGITAL ADVERTISING & ANALYTICS

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Website and other sites or apps over time, including information about relationships among different browsers and devices. We may also work with third-parties that collect data about your use of the Website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

COOKIES

Cookies are small files placed on your hard drive by an internet server when you visit a website. Some cookies can be used to identify your computer each time you visit a site. Our Website uses cookies to allow authentication for access to the Subscriber Only areas of our sites. This allows you to leave the site and come back without having to re-enter your email or user name and password every time. We may also use cookies to track site usage, traffic patterns and to deliver ads for services we think will be of interest to you. Your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Website may not function as well as intended.

THIRD-PARTY LINKS AND TOOLS

Our Website may include hyperlinks to other websites that are not operated or controlled by us. This privacy policy only applies to our plugin and Website and we are not responsible for the content or the privacy practices of third-party websites. You should review the privacy notices of other websites that you use to learn about their data practices. The Website may also include integrated social media tools, such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the Website, these companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with third-party companies and your use of their features are governed by the privacy notices of the companies that provide those features. We encourage you to carefully read the privacy notices of any accounts you create and use.

UPDATES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time in response to changing legal, technical or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this privacy policy was last updated by checking the “last updated” date displayed at the top of this privacy policy.